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By
Hector Cisneros
Profits
– every business strives for them. They are the end results of selling a useful product or service that
the marketplace ultimately deems worthy. If you are a business owner, managing the
sales of your products or services produce these profits. They are the ultimate
measure of your financial success. Today, you have to become the master of not one,
but two dragons of marketing. Old school media monster and the internet beast. To
make matters worse, these two dragons are hydra's - many headed beasts that evolve
and splinter as you master and cut each head off. Luckily, both have overlapping marketing elements
that allow us to create a formula for success. In this article, I will teach the
principles you need to tame these beasts. We will cover the four P’s of marketing
success along with the nine content elements these two dragons crave. So strap on
your sword and come with me as we prepare to slay the hydras of marketing.
My
first exposure to marketing was in the 80’s
. I quickly learned that to be successful as a business owner
or manager I had to understand marketing. This was important because I had to learn
how to tame the marketing beast which I now had to contend with. Back then the marketing
beast I had to slay was what we now call old school advertising media. It consisted
of TV, Radio, Newspaper, Yellow Pages, Billboard, Direct mail and Cold Call Marketing.
Believe it or not, marketing your product or services was a much simpler affair
20 years ago. The internet did not exist. There was only one hydra to contend with
back then.
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Fast
forward to the present and the world is changed dramatically. The Internet is the center of the marketing
universe. All of the old school mediums have been forced to embrace the internet. Watch the news and you’ll hear statements like
“you can read more by clicking on the link on our website” or “find more on this
and other stories on XYZ news.com”. “Follow
us on Facebook.” Most talk shows, special events and even the Super Bowl all redirect
traffic to some specific web property or other. Yet few companies today reach real
marketing success unless they are big players with lots of resources. Even then,
large companies often fail at the elusive goal of deriving profit from the web.
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That’s due to the fact that the internet is
always evolving, changing and splintering into a multitude of marketing arenas.
Trying to master all of these venues is like trying to juggle the hydra as you cut
off its heads. You only seem to end up with more and more issues to deal with.
The
Secret Revealed - At our firm,
we concentrate on feeding the beast only the most important food it craves. We look
at the primary heads of this beast as consisting of Organic Search, Pay Per Click,
Social Media, Websites, Blogging, Videos, Podcasting, Press Releases and Email marketing.
Each of these heads can also be subdivided into many sub creatures all with their
own elements, audiences and marketing agendas. For example, the audience for Facebook
and Twitter vary greatly. The same is true for search and direct email.
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By concentrating on the essential content elements
the beast craves, you can please 80 percent of the beast needs. Anytime you can
reach an 80% of a marketing goal, you increase your chances of success many times
over. You will achieve the Pareto-Principle, also known as the 80/20 rule. Feeding this marketing beast its
primary food sources will always produce positive effects that can be measured and
tweaked to achieve success.
Now,
let’s talk about the four P’s
In our book, the four P’s consist of: Persistence,
Preparation, Production, and Performance. These elements together produce Profits.
Each of these elements is also imbued and created by making sure each step of the
process is saturated with quality, consistency, relevancy, timeliness and when possible,
a WOW factor. Each of the four P’s are diminished if one of them is missing. Now
let’s look at each of these factors.
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Persistence is a critical factor for producing a strong
following or audience. If your message isn’t provided on a regular basis, it will
be forgotten, lack market penetration, and will not produce any branding synergy.
It will also fail to produce the trust factor necessary for growing your audience.
Any content creation, media channel, (including TV, Radio, Newspaper, and its internet
brethren, like Blogging, YouTube, and Internet Radio) will only produce an audience
if you fulfil the promise of providing quality useful content on a regular basis.
Not only are articles, videos, post and podcast content, so are advertisements.
Consistency is a key element of audience building. Other factors that are important
in every phase of the four P’s are - Quality, Consistency, Relevancy and Timeliness.
Preparation is not any less important. You have to prepare
for any endeavor to achieve success. Luck aside, preparation allows you to contend
for the twists, turns and unexpected events you will encounter. The more you are
prepared, the less these unexpected events will have an impact on your profits.
More importantly, preparation (i.e. research) allows you to hone in on the best
keywords, subjects, titles, messages, web property names or advertisement content.
Not doing your research has the added consequence
of throwing your money down the drain.
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Production has all the qualities of the other four P’s.
However, we also strive to add a little WOW factor and stickiness if at all possible.
Don’t get me wrong. Consistency, Quality, Timeliness, and Relevance are important
here as well, but by adding a little WOW factor – i.e. adding items like: catchy
phrases, pictures, videos, props, comedy, eye candy, etc.… and Stickiness factors
like sensational headlines, catchy phrases, jingles, intro teasers and call to action,
will make your final product stand out. You increase the usefulness and entertainment
value of your message. This is true for any kind of content production (i.e. whether
it’s a show, movie, article, advertisement, or even music). They are all types of
content.
Performance is the final phase of the four P’s. This is
where you deliver the goods. Make sure that the final quality of your ad, blog or
show is the highest quality you can afford to produce. If you’re doing a live or
recorded show, the audio and video performances must be upbeat, compelling, honest
and real. Too much rehearsal can make the performance seem canned. We have found
that the audience wants to connect with real people. This persona can only be created
by giving it your best, most sincere effort. Providing a quality, consistent, timely
and relevant performance, also helps. Emphasizing your unique style can add to the
stickiness factor of your message as well. This is also true of your writing style
or ad copy. Other factors of your message can include items that provide wow factors.
Things like eye candy, additive elements like teasers at the beginning and end of
your content. Elements like humor, drama and surprise can all add to the value of
your content as well. All of these elements create content and accentuate your message
towards one that is worth remembering or taking action upon.
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Old school marketing in the pre-internet era
made it much harder to measure and accurately quantify your success. Today, most
old school media will also include some form of internet tracking as part of its
methodology. For example, most TV, Radio
and newspaper ads all direct traffic to a website or social media page. The Internet
offers the best advertisement tracking available today. Any page that is viewed,
any link that is clicked or any page mention can be tracked. Search and pay per
click allows you to track and measure keywords, clicks, pageviews, messages and
media performance. Social media allows you to track any keyword or phrase mentioned. The internet also affords you the ability to target
very specific demographic and psychographics so that you can hone in on your ideal
customer profile. This ability to track actionable events makes digital media powerful.
Trackability and migrating market share are two of the many reasons why all old
school media is embracing the internet as well.
The four P’s actually makes it easy to be found
on the internet? These elements all produce ranking factors. That is, they produce
“Popularity Votes” making your content “Notable and Trustworthy”. Remember the
four P’s are there to create an audience for your content, regardless of what type
of content you’re producing. The total size, quality, market share and engagement
of your audience determines your ranking. All of these elements also produce quality
backlinks (i.e. Social post, blogs, podcast, YouTube videos, press releases, etc.…).
Online, the web property with the biggest following wins. On the internet, this
translates to who has the most backlinks producing the biggest buzz. Obviously this
is a very dynamic process that is ever changing and requires constant new input
(i.e. new content) to maintain position.
The next time you are tasked with fighting the marketing dragon (i.e.
Creating an advertisement or marketing campaign) remember the Four P’s of Marketing
Success and their sub elements (quality, consistency, relevance, timeliness, wow
factors and stickiness). These elements along with the others mention in this article
will allow you to tame, (if not master) these two marketing dragons and successfully
profit from your efforts.
In this article I discuss what I call the four P’s of marketing, their subcomponents and how they are used to tame and master the complicated world of
marketing. I characterize marketing in today’s
world as two types of dragons – both are multi-headed hydras that consist of old
school media (.i.e. TV, radio, print et al) and the new school of internet marketing
(made up of search, social, blogging, video and other venues). I have provided details
of how the elements are used to successfully create many types of marketing content
(advertisements, shows, articles and others). These are all used to build a following
of various types. These elements will build trust, create loyalty and move followers
to take the next step in the marketing process (i.e. is buying your product or service).
That's my opinion, I look forward to hearing yours.
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If you found this article useful please share it with your
friends, family and co-workers. If you would like to learn more, visit
the notes page on this blog for the BlogTalkRadio
show dated 7/21/2015. I recommend checking out “The
ultimate Guide to Creating Your Ideal Customer Profile”, "Understanding the Difference Between Branding, Marketing and Advertising"
or "The Evolution of Internet Advertising". You can also
search for other related articles by typing in “marketing or advertising” in the
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Hector Cisneros is COO and director of Social Media Marketing
at Working the Web to Win,
an award-winning Internet marketing company based in Jacksonville, Florida. He
is also co-host of the weekly Internet radio show, "Working the Web to Win"
on BlogTalkRadio.com, which airs every Tuesday at 4 p.m. Eastern. Hector is a syndicated
writer and published author of “60
Seconds to Success and co-author of Working the Web to Win.”
This is a great example of why I enjoy your WWW articles. You don't just "tickle" an interest and pique some curiosity, you provide details, "meat" if you will, and enough to be very useful. The depth of the info you give is impressive. Thanks!
ReplyDeleteThe four P's are a clear and concise breakdown. Thanks for the info!
ReplyDeleteGreat article Hector!
ReplyDelete